Frequently Asked Questions
Your guide to premium Japanese street style and high-performance gear.
Do you ship your products directly from Japan?
Yes, all orders are processed and shipped directly from our warehouse in Osaka, Japan, ensuring you receive authentic JDM fashion and equipment.
How long does international shipping typically take?
We offer expedited global shipping via DHL and EMS. Most orders arrive within 4 to 7 business days, depending on your location and customs processing.
What is your return policy for apparel and accessories?
We accept returns on unworn items with original tags within 30 days of delivery. Please note that customers are responsible for international return shipping costs.
Are the sizes listed in US or Japanese measurements?
Most of our apparel follows Japanese sizing, which tends to run smaller than US/EU sizes. We recommend checking the specific size chart on each product page before purchasing.
Will I have to pay import duties or taxes?
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary by country.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.